To report a claim, call 1300 475 140  (Mon-Fri / 9am-5pm) , and speak to your account manager OR Complete & submit the claim notification form, and your account manager will contact you within 24 hours.

Claim Notification Form

Backed Insurance claims service is a crucial aspect of our Brokerage and we take pride in providing the best possible outcome for our clients. Our claims team is always ready to assist you with ongoing support and advice on policy wordings and coverage. We ensure that your insurance claim is processed with efficiency and speed.

Your timely claim advice is crucial to ensure a smooth and efficient process. Delays may impact your claim, so we encourage you to inform us promptly. Additionally, please take the following steps:

  • 1.
    Prevent Further Loss Take all reasonable measures to prevent any additional loss or damage to your property or assets.
  • 2.
    Report Burglary/Theft/Malicious DamageIn case of incidents like burglary, theft, or malicious damage, report the matter to the police immediately to obtain an official report.
  • 3.
    Liability Claims If you encounter a liability claim, do not admit liability.